Privacy and cookie statement
By visiting our website www.heerlijckyt.org you leave behind data that we may use. In this privacy statement we would like to make clear how we handle this, what we do with the collected data and why.
Personal data that are processed
The Heerlijckyt van Elsmeren (The Heerlijckyt can process personal data about you, because you use its services. The Heerlijckyt can process the following personal data:
- your first and last name
- your address details
- your phone number
- your email address
- your IP address
Why The Heerlijckyt uses your data
The Heerlijckyt processes your personal data to contact you by telephone if you so request, and/or to contact you in writing (by e-mail and/or by post) if you cannot be reached by telephone. The Heerlijckyt may use your personal data in the context of carrying out a contract of assignment concluded with you and/or on the basis of a legitimate interest.
How long The Heerlijckyt keeps data
The Heerlijckyt will not retain your personal data longer than is strictly necessary to fulfill the purposes for which your data is collected.
Sharing with others
The Heerlijckyt will only share your personal data with third parties if this is necessary for the execution of an agreement with you or to meet a legal obligation.
Mapping website visits
On the website of Heerlijckyt (www.heerlijckyt.org) general visit data is recorded, including the IP address of your computer, the time of retrieval and data that your browser sends. This data is used for analysis of visit and click behavior on the website. This information can also be used to improve the functioning of the website. This data is anonymized as much as possible and will not be provided to third parties.
Cookies, Google & Facebook
The Heerlijckyt uses Cookies, Google Analytics, Google Tag Manager and Facebook pixel to track how users use the website and how effective the Adwords and Facebook ads of The Heerlijckyt are. The information thus obtained, including the address of your computer (IP address), is transmitted to and stored by Google and Facebook on servers in the United States. Please read the privacy policies of Google and Facebook for more information.
Google and Facebook may provide this information to third parties if they are legally required to do so, or to the extent that these third parties process the information on their behalf. The Heerlijckyt has no influence on this.
The Heerlijckyt does not give permission to use the information for other services.
Data inspection, modification or removal
You have the right to view, correct or delete your personal data. Please send a request for inspection, correction or deletion to info@heerlijckyt.org
Security
The Heerlijckyt takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If a personal data breach occurs, The Heerlijckyt will report it to the Privacy Commission without unreasonable delay and, if possible, no later than 72 hours after they became aware of it, unless the personal data breach is not likely to pose a risk to the rights and freedoms of natural persons.
The Heerlijckyt website uses a reliable SSL certificate to ensure that your personal data does not fall into the wrong hands. Privacy and cookie statement
By visiting our website you leave behind data that we may use. In this privacy statement we want to make clear how we deal with this, what we do with the collected data and why.
GENERAL TERMS AND CONDITIONS
Quotation
The quotation is made with the data provided by the customer. This quote is emailed from the booking tool Retreat Guru. Upon receiving a quote you can take an option for a period of 7 days. If The Heerlijckyt receives another request we will contact you. We then request that you decide within 24 hours whether to convert the option into a reservation. After the period of 7 days, the option expires.
Booking
A booking is final when the offer, sent by The Heerlijckyt from the booking tool Retreat Guru, is confirmed electronically by the customer.
There is a booking only for the numbers specified in the offer.
The final number of guests must be provided no later than 2 weeks prior to the arrival date. Additional bookings can only be allowed if there is still sufficient capacity.
Cancellation
- As soon as a booking is final, the following cancellation terms are in effect*:
cancellation before 30 working days:- €35 administration cost
- cancellation between 11 and 30 working days in advance:
- 50% of your room
- 0% for meals/rooms/room hire/drink package
- cancellation between 4 and 10 working days in advance:
- 100% for your room
- 0% for meals/room/room rental/beverage package
- cancellations from 3 working days before=
- 100% of your room
- 50% for meals/room/room rental/beverage package
* Also applicable in pandemic times or any other force majeure.
Payment
The method of payment varies depending on whether it is an individual booking or a group/corporate booking. Individual bookings can be paid in advance by credit card. In exceptional cases, payment can also be made in advance via banktransfer.
For group or company bookings, an advance invoice is send for 20% of the total amount before the effective stay. After the stay, the remaining amount will be invoiced. If additional costs are incurred on site such as drinks from the bar, this will either be paid in cash upon departure, paid by credit card/payconiq or will be placed additionally on the invoice.
Catering
Since cooking is done for different groups, individualized cuisine is not possible. Certain intolerances and food allergies can be taken into account.
Meal times
Breakfast: 8 a.m.
Lunch: 12.30 p.m.
Dinner: 7 p.m.
Liability
The Heerlijckyt is not liable for loss or damage to property brought by guests. Any damage caused by the guests will be compensated by the guest.
Parking
The Heerlijckyt is not liable for damage to vehicles. Mobile homes, vans and tents may only be placed on the spaces provided.
Who we are & how to contact us
